I try to connect to MetaTrader 4 but it shows «No Connection».

Possible reasons:

1. No Internet connection

2. In your network port 443 may be blocked and you enter the Internet through a proxy server or use some local network. Then you should turn to your systems administrator to specify the address of the proxy server and the port to connect the Internet and set it in the terminal settings (menu «Tools» / «Options» / «Server» / put a tick to «Enable proxy server» / press the «proxy...» button / enter the address, proxy server port, login and password);

3. Antivirus Firewall software blocks port 443. In this case you should enter MetaTrader in the list of the allowed programs or open port 443;

4. Your terminal build may be old. In this case you should update the terminal. Check the current version of your terminal in MetaTrader4, menu «Help» / «About». The last version of the terminal is given on our web-site, Click here to download the latest version of the client terminal.

5. You have not entered you trading account for a long time and the server address might have changed. In this case you should set the new IP-address of the server (current IP-addresses are given on our web-site or update the terminal (download the last version of MetaTrader 4 from our web-site and install it over the previous one).

6. If you still have a problem logging into your system, you may use our online support or send us email to helpdesk@psstr.com describing the problems.